Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and provide a better browsing experience.

This Cookie Policy explains what cookies we use on our website, why we use them, and how you can control them.

Cookie Types We Use

Essential Cookies (Always Active)

These cookies are necessary for our website to function properly. They enable basic features like page navigation, secure areas access, and form submission. The website cannot function properly without these cookies.

• Session Management: Keeps you logged in as you navigate between pages
• Security: Protects against fraudulent activity and ensures secure connections
• Cookie Consent: Remembers your cookie preferences

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve site performance and user experience.

• Google Analytics: Tracks page views, session duration, and user behavior patterns
• Performance Metrics: Monitors site speed and technical issues
• Traffic Sources: Shows how visitors find our website

Marketing Cookies

These cookies track your browsing activity to deliver relevant advertisements and measure campaign effectiveness. They may be set by us or third-party advertising partners.

• Ad Personalization: Shows ads relevant to your interests
• Conversion Tracking: Measures effectiveness of our marketing efforts
• Social Media: Enables sharing of content on social platforms

Preference Cookies

These cookies remember your choices and settings to provide a personalized experience during future visits.

• Language Preferences: Remembers your preferred language
• Regional Settings: Stores your location for relevant content
• Display Options: Saves your viewing preferences

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:

• Google Analytics: Website traffic analysis and user behavior tracking
• Google Ads: Advertising and conversion tracking
• Facebook Pixel: Ad targeting and performance measurement
• Payment Processors: Secure payment processing for retreat bookings

Cookie Duration

Session Cookies

These temporary cookies are deleted when you close your browser. They help maintain your session as you navigate our website.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. Duration varies by purpose:

• Analytics cookies: Up to 2 years
• Marketing cookies: Up to 1 year
• Preference cookies: Up to 1 year

Manage Your Cookie Preferences

You can control which cookies you allow below. Note that disabling certain cookies may impact your experience on our website.

Managing Cookies in Your Browser

You can also control cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close your browser

Note: Disabling cookies may affect website functionality and your browsing experience.

Your Rights

Under Malaysian data protection law (PDPA), you have the right to:

• Know what cookies are being used and why
• Withdraw consent for non-essential cookies at any time
• Access information collected through cookies
• Request deletion of cookie data

Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when changes were last made. We encourage you to review this policy periodically.

Contact Us

If you have questions about our use of cookies, please contact us: